Our exchange rate is based on an average price of the major Australian exchanges, and is refreshed every 30 seconds.
We do not sell Ivy or any cryptocurrency. We enable you to convert your cryptocurrency into Australian Dollars.
There’s a great guide here, from Finder, that shows you the best exchanges to purchase and trade Ivy from.
There is a limit of $1,000 per individual transaction paid to a bill, and $50,000 when paid to your own bank account. These are due to Australian Financial Service Licence (AFSL) limits.
No. While we have individual transaction limits, there are no daily limits on the amount of bills or transfers you can do on the same day.
Yes. To use IvyPay you will need to go through our KYC/AML verification process with our partners GreenID. Identity verification is a legal requirement of all digital exchange providers in Australia under the Anti-Money Laundering and Counter-Terrorism Financing Amendment Act 2017. It’s super quick though and for most people shouldn’t take longer than a few minutes. You will only need to do this for your first transaction.
Once you have sent the crypto you are not able to cancel a transaction as we will have already processed your payment. Up until you send the crypto though, you can cancel the transaction at any time without penalty.
Unfortunately due to the nature of cryptocurrency and the blockchain, this means you will have lost the currency. Always make sure to triple-check the address you’re sending cryptocurrency to before making the transaction.
Start a new transaction here. Once you’ve filled in how much you want to pay, and what you want to pay, we’ll show you the correct wallet addresses where you can send the funds to complete the transaction and pay your bill or turn your crypto into fiat.
Once we receive your crypto, we immediately sell it off on an exchange at market rate. At the same time, we initiate either a payment to the BPAY biller address you supplied us with or a bank transfer to your nominated account.
IvyPay transactions will appear to come from Hive Empire Trading Pty Ltd in your bank account.
Not right now. However this is something we are exploring for the future.
Send an email to firstname.lastname@example.org and we’ll get in touch with you as soon as possible.
Send an email to email@example.com and we will investigate immediately.
We’re looking to expand globally as soon as possible. However right now it is only open to those with an Australian bank account.
We process the transaction as soon as we receive your crypto on same business day. After that, it will depend on your bank transfer times. For bills, this follows BPAY’s usual transaction times which can be 1-3 business days.
This is definitely something we are going to do. As the Ivy token is opened up on more exchanges, providing similar liquidity levels so we can guarantee a price we will look to add it to IvyPay. We limit IvyPay to the top 5 currencies at this stage to ensure liquidity in the market and to be able to lock down prices.
IvyPay is a joint venture between Ivy Koin LLC and Australian crypto company HiveEx. Ivy is owned by ASX listed company Change Financial, while HiveEx is funded by the same people who started Australia’s largest comparison site finder.com.au.